Learning and Assessment Kit-BSB40315 Certificate IV in Customer Engagement AUR Units of competency AURBTR101 Inspect

Units of competency AURBTR101 Inspect and service electric power-assisted bicycles AURBTR104 Diagnose and repair electric bicycles AURBTR103 Retrofit electric drivetrain systems to bicycles * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIM0003 Conduct aeronautical knowledge training and flight training AVIM0004 Conduct training for the issue of an endorsement AVIM0005 Facilitate non-technical skills instruction TAEASS401 Plan assessment activities and processes TAEASS402 Assess competence TAEASS403 Participate in assessment validation TAEASS502 Design and develop assessment tools TAEDEL401 Plan

monitor and report on compliance systems RIICCM206D Support plant operations RIICRC321E Use automated paving guidance systems RIICCM208D Carry out basic levelling RIICCM201D Carry out measurements and calculations If you require RPL Kits with comprehensive benchmarking

implement and monitor policy and procedures FNSRSK511 Undertake risk identification FNSRSK512 Assess risks FNSRSK611 Develop and implement risk mitigation plan FNSRSK612 Determine and manage risk exposure strategies Elective units FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSINC514 Apply ethical frameworks and principles to make and act upon decisions BSBOPS502 Manage business operational plans FNSACC521 Provide financial and business performance information * We can develop additional elective units that are not listed on request (Please contact us for further information)

alter and dismantle scaffolding basic level CPCCSG3005 Engrave signs CPCCSG3006 Apply gilding to signs CPCCSG3007 Paint lines and scrolls CPCCSG3008 Hand draw chalkboards and showcards CPCCSG3009 Screen-print signs If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-BSB40315 Certificate IV in Customer Engagement AUR Units of competency AURBTR101 InspectOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to