Learning and Assessment Kit-RIICOM201E Communicate in the workplace ELICOS Resources dogging and load transfer operations

dogging and load transfer operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBXBD407 Protect big data integrity BSBXBD405 Develop procedures for managing big data BSBXBD408 Implement and review procedures for managing big data * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self Study Guide

Core units BSBSMB404 Undertake small business planning BSBSMB415 Refine and strengthen a small business BSBSMB421 Manage small business finances BSBSMB423 Create a digital technology plan for small business Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking

Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-RIICOM201E Communicate in the workplace ELICOS Resources dogging and load transfer operationsOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to