Learner Guide-SITXCCS009 Provide customer information and assistance New Unit Core units AHCARB508 Identify

Core units AHCARB508 Identify

AMPMGT801 Manage financial performance AMPMGT802 Provide strategic leadership MSS407024 Prepare for and implement change AMPMGT811 Develop and manage international business operations AMPMGT809 Analyse data for business decision making BSBINS603 Initiate and lead applied research BSBSTR801 Lead innovative thinking and practice AMPMGT812 Manage change to organisational digital technology systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

safety and wellbeing CHCECE032 Nurture babies and toddlers CHCECE033 Develop positive and respectful relationships with children CHCECE034 Use an approved learning framework to guide practice CHCECE035 Support the holistic learning and development of children CHCECE036 Provide experiences to support children’s play and learning CHCECE037 Support children to connect with the natural environment CHCECE038 Observe children to inform practice CHCECE054 Encourage understanding of Aboriginal and/or Torres Strait Islander peoples’ cultures CHCECE055 Meet legal and ethical obligations in children’s education and care CHCECE056 Work effectively in children’s education and care CHCPRT025 Identify and report children and young people at risk HLTAID012 Provide First Aid in an education and care setting HLTWHS001 Participate in workplace health and safety Elective Units CHCDIV001 Work with diverse people CHCECE039 Comply with family day care administration requirements If you require RPL Kits with comprehensive benchmarking

Units of competency HLTPOP026 Monitor and maintain sewage or effluent systems HLTPOP027 Monitor and maintain water supply HLTPOP025 Provide basic repairs and maintenance to health hardware and fixtures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMOPS101 Make measurements MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS100 Follow WHS procedures Elective units CUADES201 Follow a design process CUADES301 Explore the use of colour MSFFP2011 Use timber furnishing construction techniques If you require RPL Kits with comprehensive benchmarking

Learner Guide-SITXCCS009 Provide customer information and assistance New Unit Core units AHCARB508 IdentifyOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce